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CONTACT US

For pre-sales and logistics inquiries

✉ info@snapmaker.com

For technical support inquiries

✉ support@snapmaker.com

Inquiry form

📋 Order/Shipping Issues
📋 Quotation Request
📋 Return/Refund Request
📋 Troubleshooting Request

For news, media, and events collaboration

✉ press@snapmaker.com

For YouTube,Tiktok influencers collaboration

✉ affiliate@snapmaker.com

For social media content partners collaboration

✉ social@snapmaker.com

FAQ

🚩 Customer Service Related
Shipping and Delivery
Payment
Promotion
Logistics Service
Product Inquiry

🚩 Technical Support Related
Artisan
Ray
J1/J1s
Snapmaker 2.0
Snapmaker Original
Luban Software

Community

💬 Facebook group
Snapmaker Artisan
Snapmaker Ray
Snapmaker J1/J1s
Snapmaker 2.0/Original

💬 Forum

CONTACT US

For pre-sales and logistics inquiries

✉ info@snapmaker.com

For technical support inquiries

✉ support@snapmaker.com

Inquiry form

📋 Order/Shipping Issues
📋 Quotation Request
📋 Return/Refund Request
📋 Troubleshooting Request

For news, media, and events collaboration

✉ press@snapmaker.com

For YouTube,Tiktok influencers collaboration

✉ affiliate@snapmaker.com

For social media content partners collaboration

✉ social@snapmaker.com

For wholesale, distribution, international sales inquiries:

✉ sales@snapmaker.com

FAQ

🚩 Customer Service Related
Shipping and Delivery
Payment
Promotion
Logistics Service
Product Inquiry

🚩 Technical Support Related
Artisan
J1
Snapmaker 2.0
Snapmaker Original
Luban Software

Community

💬 Facebook group
Snapmaker Artisan
Snapmaker J1
Snapmaker 2.0/Original
Snapmaker Promotions and activities

💬 Forum